Extensive experience in project management, software development, information systems implementation, business process
analysis/redesign, risk management, and human resource management. Valuable conceptual, analytical, technical, and managerial
skills. Proven ability to discover opportunities and solve problems using a multi-disciplinary approach developed through
experience and education.
Experience
Project Management Consultant/
Sr. Business Process Engineer
Titan Corporation,
North Charleston, SC.
09/02 – 03/04
Project Management Consultant/
Logistician/Lead Analyst
Resource
Consultants, Inc., North Charleston, SC.
(Same position, changed contractors)
02/02 – 09/02
Provided
project management expertise, advice, planning, and continuing management support of the Surveillance Underwater Towed
Array System (SURTASS) IT21 C4I Communications Suite Upgrade Project for Space and Warfare Systems Command (SPAWAR), US Naval
Weapons Station, Charleston, SC. Reported to SURTASS IT21 C4I Communications Suite Upgrade Integration Project Manager (Government
Representative). Developed the project management methodology and documentation formats/templates. Calculated and categorized
projected vs. actual variances as favorable or unfavorable for executive reports and corrective actions. Managed and reviewed
SOVT (System Operational Verification and Testing) document development. Prepared weekly and monthly status reports, presentations,
and pre- and post-installation briefings. Prepared, reviewed and/or completed ULSS (User’s Logistics Support Summary),
ILS (Integrated Logistics Support) and configuration management methodology documentation. Researched, inventoried, and recorded
systems’ equipment and components data, which included both proprietary and COTS (commercial off-the-shelf) hardware
and software. Documentation detail included LRUs (lowest replaceable units) data to facilitate logistics support, preventive
maintenance, and parts repair or replacement. Ensured quality control over documents intended for internal and external distribution.
Environment: Automated Digital Network Switching (ADNS), Commercial-off-the Shelf Fleet Communications Package (CFCP), International
Marine/Maritime Satellite (Organization) B High Speed Data (INMARSAT B HSD), Secret Internet Protocol Router Network (SIPRNET),
Unclassified but Sensitive Internet Protocol Router Network (NIPRNET), Global Command and Control System - Maritime (GCCS-M),
Taclane, KG-84, KIV-7, MS Project, MS Word, MS Excel, Win XP.
Director of Professional Services, Southeastern
Region
etechnologycorp.com, Greenville, SC.
02/00 – 08/02
Reported to Vice President, Professional
Services. Supervised five network engineers and hardware technicians in a value-added reseller (VAR) environment. Developed
the project management methodology and documentation formats/templates. Supported pre-sales efforts to market and sell VAR
products and services. Prepared financial projections analyses and including: resource utilization rates, gross/net profit
calculations, break-even analyses, and billable hours. Calculated and categorized projected vs. actual variances as favorable
or unfavorable for executive reports and corrective actions. Environment: MS Project, MS Word, MS Excel, Win NT, Win
98.
Project Manager/Principal Consultant
EMC Corporation - Millennia III Division., Westport,
CT.
09/98 – 02/00
2nd Assignment - Conducted a Y2K Independent Validation & Verification Assessment
for CruiseOne, a subsidiary of The Travel Company, Deerfield Beach, FL. Audited the testing results, supply chain letters,
vendor compliance certifications, risk assessment, impact analysis, contingency plans, disaster recovery plans, and clean
management procedures to determine readiness and demonstrate due diligence. Inventoried and diagrammed all infrastructure
elements. Environment: Visual Basic, SQL, FoxPro 2.6, Visual FoxPro 6.0, Scanalyzer, Norton 2000, IntelliFIX 2000, FTP, pcAnywhere
Version 7.0, CISCO 2500 Router, 3Com Superstacks II 500 Model 10/100MB Hub, Dlink DE-824TP 10MB Hub, HP AdvanceStack HP J2601A
10MB, ARCServer Backup, MS Exchange, Wildcat BBS, Win NT, Win 95.
1st Assignment - Planned and managed the Y2K
Risk Management/Business Continuity/Disaster Recovery project for Fort James Corp. Richmond, VA, a $7.3 billion (Fortune 229)
consumer paper and packaging company. Reported to Y2K Project Director and 10 Division VP steering committee. Presented proposal/methodology
to FJ senior management and steering committee. Updated and reported status during FJ monthly project office meetings. RAD
development of business continuity tool with three programmers. Risk assessment, impact analysis, end-to-end process modeling,
and contingency/disaster recovery planning to ensure readiness and demonstrate due diligence. Environment: Visual Basic, Access,
SQL, MS Project, MS Word, Win NT, Win 95.
Project Manager
Compass Group, North American Division,
Charlotte, NC.
09/97 – 09/98
Planned and managed a systems development project for Canteen Corporation, a
$1 billion vending business. Reported to the Chief Information Officer and the Vice President of Information Technology. Managed
32 people during project development, implementation, and testing. Prepared and managed budget of $526,327. Completed project
three months early and $32,985 under budget. Development involved data capture and transmission from NORAND handhelds through
a PC SAP Interface and XcelleNet dial-up to the corporate SAP system. Traditional life cycle development methodology. Determined
business justifications, scope, systems requirements, and features; work requirements and tasks; assignment of human and material
resources; and technical and economic feasibility. Described current systems’ problems and possible solutions; recommended
repairs, enhancements, or replacements of current systems; investigated alternative solutions and justified development decisions.
Determined functional and detailed specifications of all systems elements (data, processes, inputs, and outputs). Managed
programming, testing, documenting, training, and support procedures development. Managed version and change control, release
of software with associated updates to documentation, training, and support. Environment: SAP, NORAND Handhelds, NORAND Windows
NT 6920 TCOM Software, Visual Basic, Visual FoxPro, SQL, MS Project, Paradox, Win NT, Win 95.
Veterans
Benefits Counselor/
Project Manager/Analyst/Programmer
US Department of Veterans Affairs, Columbia, SC.
11/94
– 09/96
Assisted veterans and their dependents applying for disability compensation, pension, healthcare, CHAMPVA
medical insurance, Chapter 30 educational programs, vocational rehabilitation, life insurance, and other federal and state
benefits. Researched military and medical records to assist veterans preparing appeals to the Board of Veterans Appeals. During
training, devised plan, prototype, and proposal to develop new software programs to expedite processing of documents. Once
approved, my training was interrupted and I reported to VA Assistant Director and Information Resource Manager during the
project. Developed client/server applications using RAD development methodology. Saved $250,000 a year by streamlining processing
- reduced document preparation from 35 minutes to 25 seconds. Planned, analyzed, designed, programmed, implemented, and supported
VSDOffice, an office suite developed to streamline work processes, which includes: VSDLetters, an application which imports
data from an existing database into a Windows environment and processes documents about benefits; CongressPro, an application
to process documents in multiple formats and to track responses to inquiries from Members of Congress, the Secretary of Veterans
Affairs, and the President of the United States; EnvelopeAddressor, an application utilizing a database of frequently used
addresses to eliminate the manual processing of envelopes; and VSDForms, an application to import data from an existing database
into a Windows environment for the expeditious processing of forms. Environment: Visual Basic, Windows API Functions, Wang,
MS Word, WordBasic, Benefits Delivery Network (VA), BDN Shell Macro Language (VA), MS Excel, Norton Utilities, Win NT.
Systems
Analyst/Programmer
Check Savers Collection Services, Inc., Columbia, SC.
08/93 – 11/94
Planned,
analyzed, designed, programmed, implemented, and supported the database, word processing, and spreadsheet applications. Relational
databases and word processing application to streamline the recording, processing, and retrieval of fraudulent check data.
Environment: LotusWorks Macro Language, DOS, Windows 3.1, Norton Utilities PCs.
Military Service
Personnel Administration Specialist
ROTC Cadet, SPC E-4
Kansas Army National Guard, Manhattan, KS.
09/91 – 09/93
Processed
payroll each week for full-time members and monthly after each drill, maintained retirement credit records, assisted members
obtain CHAMPUS medical insurance, Chapter 106 educational assistance, evaluated career progression possibilities, managed
training and schools admissions and schedules for members. Evaluated personnel for advancement to higher grade positions.
Processed administrative actions, enlistments, and discharges. Honorably Discharged.
Medical Specialist
SPC
E-4
United States Army (Active Duty), Ft. Riley, KS.
05/89 – 09/91
Assisted doctors, nurses, and
physicians assistants providing medical care at Irwin Army Hospital, Ft. Riley, Kansas. Worked in Labor and Delivery, Orthopedics,
Surgery, and Recovery. Provided post-surgery long-term rehabilitation assistance with occupational therapists and physical
therapists. At the Battalion Aid Station 5/16th Infantry, established a pharmacy - ordered, managed, and maintained all pharmaceuticals
and medical supplies for the battalion and eight ambulances. Provided medical services to soldiers during sick call and dispensed
prescriptions written by physicians assistant and doctors. Honorably Discharged.
Education
Master of Human Resources
University of South Carolina, Columbia, SC.
05/97
Required
Core Courses: Managerial Accounting, Financial Accounting, Quantitative Methods, Financial Policies
Electives: Project
Management, Information Systems, Business Process Reengineering, Analysis and Design
Research: HR Information Systems &
Internet Recruiting Practices, Health Insurance Portability and Accountability Act of 1996
Bachelor of Arts
in Interdisciplinary Studies
University of South Carolina, Columbia, SC.
08/94
Fields of Study: Information
Systems, Computer Science, Business Administration, Psychology
General Securities Registered Representative
Series
7 and Series 63 Licenses
Longman’s Financial Institute, Tampa, FL.
08/87
Fields of Study: Financial
Models, Investment Analysis, Financial Accounting, Securities, SEC, NASD, NYSE, AMEX, CBT, NASDAQ, Government Regulations
